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Terms & Conditions

The Terms and Conditions of business for the supply of training by HM Safety Training Ltd are
deemed to be accepted by the Client by virtue of a booking or engagement of the services of HM
Safety Training Ltd. The client accepts responsibility under the various provisions in that behalf
contained in the Health and Safety at Work act 1974 and will ensure that all trainees will not
contravene any ‘duty’ imposed by law.

Payment Terms

All courses under the 'COURSES' tab are quoted in sterling and  EXCLUDING VAT.

All courses under 'ONLINE TRAINING' E-Learning courses are quoted EXCLUDING VAT.
All customers confirming a booking for Services must pay in full a maximum of 3 working days from
the invoice date. (Failure to do so will result in the booking being cancelled).
If the Course Date is within 3 working days, then the customer must pay in full upon receipt of the
invoice. (Failure to do so will result in the booking being cancelled).
Customers offered credit account facilities must settle all undisputed invoices within thirty days of
the invoice date without any deduction, set off or counterclaim. Training Certificates will only be
dispatched once payment has been made in full.
In the event that an account is outstanding, we will refer the matter to our solicitor which will incur
costs. Any costs incurred to collect the debt will be added to the debt, plus VAT at the prevailing
rate. You agree that you will be legally liable to pay us that surcharge, and that payment of the same
can be enforced against you in court. You also agree to pay interest at the relevant rate provided for
under the Late Payment of Commercial Debts (Interest) Act 1998, which interest is payable both
after and before any judgement of the court and continues to accrue. All invoice queries must be
logged within 14 days of the original invoice date.

Cancellation and Transfer Charges
Where a firm booking is subsequently cancelled, HM Safety Training Ltd reserves the right to apply
the following charges:

Courses cancelled more than 24 hours before the course start time (excluding weekends) will incur
no charge.
Courses cancelled within 24 hours of the course start time (excluding weekends) will incur a 100%
Courses cancelled on the day of the course will incur a 100% charge.
None attendance will incur a 100% charge. (Late Arrivers will be considered as None Attenders).
The date that HM Safety Training Ltd receives the cancellation will be regarded as the date the
cancellation has been made and the appropriate charges will apply. However, substitutions may be
made at any time prior to the course start time.

HM Safety Training Ltd reserves the right to make changes to programmes, training, dates and
venues at any time as necessary and to alter fees in the light of economic circumstances prevailing at
the time. The company will endeavour to provide a specific Trainer/Consultant for the full period of
the course, but this cannot be guaranteed whether for all or any part of the period. The client
accepts that no liability attaches to HM Safety Training Ltd for not supplying the specific
Trainer/Consultant for part or all the period of the course. In the event of cancellation, the booking
will normally be transferred to the next available Course unless The Customer specifically requests


HM Safety Training Ltd shall indemnify The Customer against any claim for death or personal injury
without limit caused by the negligence or breach of statutory duty of HM Safety Training Ltd, its
servants or agents.

Delegate Conduct

HM Safety Training Ltd reserves the right not to admit or to expel delegates without liability if on
our absolute discretion their behaviour is deemed as inappropriate or disruptive and inconsistent
with our reputation or the management of the course. The instructor’s word is final.
Each trainee must inform us in writing of any medical condition which may affect them or others
(e.g. epilepsy, diabetes). HM Safety Training Ltd will keep such information in confidence. In
addition, for courses which involve physical activity, it is the responsibility of each trainee to take
appropriate medical advice that they are fit to take part.

On Site Training

Where instructors supplied by HM Safety Training Ltd operate on the Client’s premises or under the
Client’s control, it is the Client’s responsibility to ensure that they are protected by adequate
insurance against employer’s liability and third-party risks arising during or related to the supply of
training requirements of the Client.

HM Safety Training Ltd reserves the right to sub-contract the provision of training to its subsidiaries
or associates, and such contractors shall for the purposes of the performance of this contract be in
the same position as HM Safety Training Ltd.

The client will accept full responsibility for all statutory requirements placed upon a client by the
relevant governing bodies and the Acts including the maintenance and safety of vehicles, plant,
lifting equipment, protective clothing and all applicable insurances including any loss, injury or
damage sustained during the course or training, or arising out of neglect and/or breach of statutory
duty by the Client or any other way.

It is the client’s responsibility to ensure that the training facilities and conditions are appropriate to
the training provision. HM Safety Training Ltd and/or designated company representative reserves
the right to abandon/ discontinue or rearrange the provision of training where such circumstances
prevail that would affect the quality of training to be provided. In the event of cancellation/re-
organisation, the client is responsible for costs incurred.

General Terms

These Terms and Conditions of Business may only be varied by express agreement by both the Client
and a Director of HM Safety Training Ltd.

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